NBC News reported that a North Richland Hills woman named Dianne Annunziato has accused a Dell tech support technician from India for peeping through her laptop’s webcam. Annunziato claimed that the technician at the other end of the world switched on the webcam during the tech support call without her consent. She then realized what was going on when she saw herself in the little box on the screen.
“First, the technician started asking me what time of day it was,” she said. “He turned on the webcam; he never asked, ‘May I? Can I?’ Not a word, (he) just turned it on,” added Annunziato. Frustrated, she then asked for a supervisor. When she told him that she could be sitting there undressed, the supervisor began to guffaw, without any sense of remorse or being apologetic to Annunziato for invading her privacy.
Meanwhile, Dell is apparently investigating the incident. “We apologize for the issue and appreciate the customer bringing this matter to our attention,” the company said in a statement. “An investigation is currently under way, and the company will administer appropriate action when complete.”
Absurd, isn’t it?